Privacy Policy

Trident Military Cigars – UK GDPR Policy 

Effective Date: [18/10/2023] 

At Trident Military Cigars, we are committed to protecting your privacy and ensuring the security of your personal data. This UK General Data Protection Regulation (GDPR) Policy outlines how we collect, use, and safeguard your personal information in compliance with the UK GDPR and other relevant data protection laws. 

1. Data Controller 

Trident Military Cigars is the Data Controller for the personal data collected and processed through our website and other related services. 

2. Data Collection 

a. We may collect the following types of personal data from you: 

  • Contact information (e.g., name, email address, phone number) 
  • Shipping and billing address 
  • Payment details 
  • Order history and preferences 

b. We collect this data when you: 

  • Create an account on our website 
  • Place an order for our products 
  • Subscribe to our newsletters or marketing communications 
  • Contact our customer support 

3. Purpose of Data Processing 

a. We use your personal data for the following purposes: 

  • Processing and fulfilling your orders 
  • Communicating with you regarding your orders, products, and services 
  • Providing customer support and addressing inquiries 
  • Sending promotional offers and marketing communications (with your consent) 
  • Complying with legal obligations 

4. Legal Basis for Data Processing 

We process your personal data based on the following legal grounds: 

  • Performance of a contract: To fulfil our obligations under the contract when you purchase our products. 
  • Consent: When you provide your consent to receive marketing communications and newsletters. 
  • Legitimate interests: For our legitimate business interests, such as improving our products and services, fraud prevention, and marketing analysis. 
  • Legal compliance: To fulfil our legal obligations, such as tax and accounting requirements. 

5. Data Retention 

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations. After this period, your data will be securely deleted or anonymized. 

6. Data Security 

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, loss, alteration, or disclosure. However, please be aware that no data transmission over the internet or electronic storage method is completely secure. 

7. Data Sharing 

We may share your personal data with: 

  • Third-party service providers to process your orders and provide customer support. 
  • Regulatory authorities, when required by law or to protect our legal interests. 

8. Your Data Rights 

Under the UK GDPR, you have the right to: 

  • Access, correct, or update your personal data. 
  • Object to the processing of your data based on legitimate interests or for direct marketing. 
  • Withdraw your consent for receiving marketing communications. 
  • Request the erasure of your personal data (subject to legal requirements). 
  • Request data portability. 
  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights have been violated. 

9. Contact Us 

If you have any questions or concerns regarding our UK GDPR Policy or your data privacy, please contact us at [email protected] 

By using our website and providing your personal data, you acknowledge that you have read and understood our UK GDPR Policy and agree to the processing of your data in accordance with this policy.